Voiceflow, a platform for building conversational AI experiences, raises $15M

The demand for conversational AI — mostly chatbots — has arguably never been higher, riding the publicity wave of systems like OpenAI’s ChatGPT. Last year, Gartner predicted that one in 10 agent-customer exchanges will be automated by 2026, an increase from the estimated 1.6% of chats that were handed off to chatbots in 2022.

Unsurprisingly, the market for tools to build conversational AI experiences is large — and growing. Future Market Insights expects that it’ll be worth $47.6 billion in 2033, up from $9.6 billion in 2023. Case in point, Voiceflow, a platform for creating conversational AI, today announced that it raised $15 million in a funding round led by VC firm OpenView. Founder and CEO Braden Ream said that the tranche, which brings Voiceflow’s total raised to $35 million, values the startup at $105 million post-money. Read the full article: techcrunch.com

Voiceflow, a platform for building conversational AI experiences, raises $15M

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