Coval evaluates AI voice and chat agents like self-driving cars

What do AI voice agents and self-driving cars have in common? Their performance can be evaluated in the same way, argues Brooke Hopkins, a former tech lead at Waymo. Coval, Hopkins’ new startup, looks to do just that.

“When I left Waymo, I realized a lot of these problems that we had at Waymo were exactly what the rest of the AI industry was facing,” Hopkins (pictured above in the center) told TechCrunch. “But everyone was saying that this is a new paradigm, we’re having to come up with testing practices from first principles and that basically we all have to recreate everything. And I looked at that and said, wait, we’ve spent the last 10 years in self driving figuring out how to do this.”

Coval evaluates AI voice and chat agents like self-driving cars

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